If you purchase The Studio, The Original or The Original Folding we can deliver your Reformer up a flight of internal stairs if you are receiving Valet Delivery. This is because the carriage and the frame can be separated for the team to transport.
We are unable to transport The Rental Reformer up a flight of stairs due to the weight, length, and inability to disassemble as with our other Reformer models. To prevent hazards and keep our team safe, we do not offer delivery of The Rental up/down a flight of stairs.